Wheelchair and Scooter Rentals in New Orleans

Scootaround Mobility Services in New Orleans, LA and Surrounding Areas!

This page lists a variety of information for those interested in renting wheelchairs or a mobility scooter (ECV) in New Orleans and other locations in Lousiana. If you have any questions about renting mobility equipment in New Orleans, please contact us directly at 1-888-441-7575. A Scootaround operator will be happy to answer your questions and to provide you with a no-obligation quote.

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Rental Rates

Scooters - Standard and Heavy Duty Standard-weight mobility scooters are suitable for passengers weighing up to 300lbs. Heavy Duty mobility scooters are suitable for passengers weighing up to 400lbs. Models are offered with three or four wheels, depending on availability. All scooters are outfitted with front basket for easy convention material storage. Scooters include padded armrests and adjustable swivel seat for easy entrance. Models may vary from picture shown here.

Powerchairs Powerchairs are suitable for passengers weighing up to 250lbs. Chairs are outfitted with padded armrests and comfortable plastic handrims for comfortable operation. Many models include adjustable footrests for added comfort. Chairs can rotate easily in tight spaces. Models may vary from picture shown here.

Wheelchairs - Standard and Heavy Duty Manual wheelchairs are suitable for passengers weighing up to 250lbs. Chairs are outfitted with padded armrests and comfortable plastic handrims for comfortable operation. Adjustable footrests are included on all chairs. Chairs are lightweight and maneuverable. Models may vary from picture shown here.

New Orleans Accessible Information

New Orleans has a rich history, culture, and is home to many a resilient people. Improvements to streets, passageways, curb cuts, signage and transportation remain a principle focus of the city's rebuilding efforts. Even with many infrastructure enhancements in recent years, combinations of historical architecture along with strained resources for rebuilding make accessibility a challenge, but not a complete barrier. The French Quarter, with its narrow stone and brick streets and numerous of shops, restaurants and taverns, is a challenge to navigate. Many buildings have steps and narrow passageways and the sidewalks are not always entirely even. Curb cuts exist on almost every corner, and while many buildings do have one step, many shops do not. Most doorways have double doors, so that a normally narrow passage can be opened up to accommodate a wheelchair. Accessible bathrooms are a challenge and more easily found in the larger hotels.

Ground Transportation

• New Orleans provides a number of excellent modes of transportation to help you navigate the city. Use the lnks below to find the best one that suits your travel needs. One great spot for wheelchair accessibility is Magazine Avenue. This street borders the Garden District, and is a shopping and dining area. A wheelchair-accessible city bus runs its length and several blocks of wide, new concrete sidewalks exist with excellent curb cuts.

  • Bus Service - New Orleans Regional Transit Authority (NORTA) - All standard RTA buses contain features and equipment that allow disabled riders to board, ride, and get out of vehicles easily and comfortably. The red streetcars that travel the Canal Street and Riverfront lines are also accessible to disabled riders. The green streetcars that travel the St. Charles Avenue line are not accessible to disabled riders. Modification of these historic streetcars is limited and requires consultation with and the prior approval of the State Historic Preservation Office. For more information, please visit thier website at www.norta.com/accessibility/Riding_with_Disabilities or call (504) 248-3900.
  • Jefferson Transit (JeT) - Serving the urbanized portion of Jefferson Parish, Louisiana. Jefferson Transit provides service to New Orleans and the Louis Armstrong New Orleans International Airport. Connecting service is provided to the RTA bus lines in Kenner, Gretna and New Orleans. Jefferson Transit provides both fixed route ADA accessible bus service and MITS curb-to-curb paratransit van service for certified riders who are unable to use the fixed route service. For more information, please visit thier website at www.jeffersontransit.org/MITS.htm or call (504) 889-7155.
  • Bus Service - Paratransit Service (NORTA) - Most of the standard buses and streetcars throughout the RTA system have equipment to serve disabled riders, but if you have a disability that prevents you from using the standard RTA system, you may qualify for paratransit rides. For more information, visit their website at www.norta.com/accessibility/Paratransit_Eligibility or call (504) 248-3900.
  • Bus Service - Greyhound - Greyhound drivers, customer service personnel and contractors are available to meet the needs of customers with disabilities. They provide assistance with boarding and de-boarding buses, luggage, transfers, stowage and retrieval of mobility devices. This service is provided during transfers, meal and rest stops and other times as reasonably requested. They can help whether you are traveling alone or with a personal care attendant, using various mobility devices, or being accompanied by a service dog. All Greyhound buses arrive and depart from Union Passenger Terminal at 1001 Loyola Avenue, downtown. To learn more about thier services, call 1-800-755-2357 or visit the accessible services page on the Greyhound Website.
    
  • Train Service - Amtrak - Amtrak supports the Americans with Disabilities Act and work to make their facilities more accessible to customers with disabilities. They offer assistance with boarding and detraining, and an accessible thruway motorcoach (bus) service on some routes in cases where disruptions to train service occur. All trains arrive and depart from Union Passenger Terminal at 1001 Loyola Avenue, downtown. To learn more about thier services, call 1-800-USA-RAIL (1-800-872-7245) or visit the Accessibility and Assistance page on the Amtrak Website.
    
  • Taxi Service - Airport Shuttle New Orleans - Accessible vehicles are available through Airport Shuttle New Orleans; however, they recommend reserving one of their Wheelchair-Accessible vehicles. If wheelchair-accessible service is needed after you arrive, please call their reservations department at 866-596-2699 for assistance. You can view their website at www.airportshuttleneworleans.com.
  • Accessible Van Rentals - Wheelers New Orleans - Wheelers provides quality accessible van rentals throughout the New Orleans area. All of their vehicles are wheelchair accessible with lowered floors and power and remote control automatic ramps. Call 1-800-456-1371 or visit their website at www.wheelersvanrentals.com.

  Airports

  • Louis Armstrong New Orleans International Airport (MSY) - The entire airport is free of any architectural barriers to the disabled. Disabled Parking is provided by the airport and is marked accordingly. The parking facility is available to those who either have the appropriate license plate or their disabled placard on the vehicle dashboard. Most passenger planes are equipped to store wheelchairs and power scooters, though in some cases these may be moved to the cargo area. Please confirm well in advance of your flight for this service. For those who require walkers, crutches, CPAP machines, medications and other aiding devices, onboard storage is provided; again, this service needs to be confirmed well in advance of your flight. Portable Oxygen Concentrators may require extra preparations, so it is always important to check with the airport prior to your departure time to learn exact procedures, and to allow them to make arrangements to further your comfort if needed. For more information, visit their website at www.flymsy.com/airport-facilities#FacilitiesforDisabled or call 615-275-1600.

  Travel Resources and Helpful Links

  The following websites provide useful information about access in New Orleans along with various visitor, tourism and informational websites about Music City.

  • Accessibility Information at the Ernest N. Morial Convention Center - The New Orleans Ernest N. Morial Convention Center provides services ramps to entrances and elevated areas, an array of passenger elevators, restroom facilities for the disabled, directions at strategic locations throughout the building and pay phones located at each level of the facility with (TDD) hearing-impaired functions. Wheelchairs also are available upon request. Visit their website at www.mccno.com/attendees/services-amenities or call (504) 582-3000 to learn more about the services they provide.
  • Budget Travel - For Travelers with Disabilities - BudgetTravel.com is the website for Arthur Frommer’s Budget Travel Magazine. They offer information for the smartest and most passionate travelers with page after page dedicated to the goers and doers who want to go places (not just read about them). Call 1-800-829-9161 or visit www.budgettravel.com for more information.
  • New Orleans Convention & Visitors Bureau - The New Orleans Convention & Visitors Bureau provides information to all travelers that are looking to plan a trip to the city. Call (504) 566-5011 or visit www.neworleanscvb.com for more information.
  • WorldWeb New Orleans - WorldWeb.com provides comprehensive travel information for New Orleans, Louisiana and beyond. They include deals on hotel and car reservations, and connect you directly to local businesses including lodging providers, restaurants, transportation services, tour operators and more. Visit www.greaterneworleans.worldweb.com for more information.
  • Society for Accessible Travel & Hospitality (SATH) - The Society for Accessible Travel & Hospitality (SATH), founded in 1976, is an educational nonprofit membership organization whose mission is to raise awareness of the needs of all travelers with disabilities, remove physical and attitudinal barriers to free access and expand travel opportunities in the United States and abroad.

Rental Guidelines

Your electric scooter is a state-of-the-art device designed to increase your mobility and enhance your travel experience. Please be aware that the correct care and operation of the scooter is your responsibility. If you are unsure how to operate the scooter, please ask your Scootaround representative for assistance prior to operating the vehicle. If you are unfamiliar with operating the scooter in crowded areas such as a convention or a tradeshow, please take some added time to practice the safe operation of the vehicle. Here are some further points to consider:

• Always use added caution when driving in a crowded area.
• Equipment must not be used in wet or muddy areas.
• Equipment must not be driven on sharp inclines or declines.
• Scooter and Powerchair users must be 18 years or age or older.
• Operation of the equipment by persons other than the assigned renter is prohibited.

Mobility Rentals in Other Cities

Scootaround provides scooter and wheelchair rental service in over 1500 locations across North America. For pleasure, business or cruises, it's a simple, convenient way to help you get the most out of your trip. Scootaround delivers your mobility vehicle right to your location and our operators are available 7 days a week. Call us toll-free at 1-888-441-7575 or visit us on the web at www.scootaround.com.

Avis Rental Vehicles

Scootaround is proud to partner with the Avis Cares program and share in our common goal to provide a full range of products and services for drivers and passengers with mobility issues. As such, we are proud to be the exclusive provider of mobility scooter rentals at 45 Avis airport locations throughout the U.S. To rent an Avis vehicle and have it combined with a mobility scooter at one of these locations, call Scootaround's toll-free line at 1-888-441-7575.

And if you need an Avis rental vehicle anywhere else in the world, you can book it directly online right from our website by visiting www.scootaround.com/avis.

Top Reasons to Use Scootaround

People sometimes ask "What are the benefits of using Scootaround's mobility services?" Well, that's easily explained in the following reasons:

• Reliable Equipment - Scootaround's mobility equipment is maintained, cleaned and serviced on a regular basis. This gives you the added comfort of knowing that your Scootaround rental will be fully functional not only at the event, but anywhere else you may travel.
• Top Brands - Scootaround outfits its rental fleets with the industry's top name brands. This provides you with access to the most reliable and robust mobility equipment in the market.
• 7-Day Call Center - Scootaround employs a 7-day accessible call center to handle your rental and equipment inquiries. If you have a question, call us toll-free at 1-888-441-7575 and we'll get you on your way again.
• 10 Years Experience - Scootaround has been the North American leader in mobility rentals for 10 years running. Our staff has years of experience with events of all sizes and we endeavor to provide our valued rental customers with the best in equipment and service.
• Caring Personnel - Scootaround personnel assist thousands of satisfied customers each year and are always looking for ways to make your travel safe and comfortable. If you have a special need, please speak to one of our representatives!
• Reservations Up to 1 Year in Advance - Scootaround allows you to reserve your mobility equipment up to one year in advance. This gives you peace of mind that mobility needs are met in keeping with your long-term planning.
• 200 Dealer Network - Scootaround's nationwide network of agents provides you with the widest area coverage for your mobility needs. If you require a mobility solution while traveling in North America, give us a call. We want to help.