Wheelchair and Scooter Rentals in Chicago

Scootaround Mobility Services in Chicago, IL and Surrounding Areas!

This page lists a variety of information for those interested in renting wheelchairs or a mobility scooter (ECV) in Chicago, IL and many locations near the Chicagoland area. If you have any questions about renting mobility equipment in Chicago, please contact us directly at 1-888-441-7575. A Scootaround operator will be happy to answer your questions and to provide you with a no-obligation quote.

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Rental Rates

Scooters - Standard and Heavy Duty Standard-weight mobility scooters are suitable for passengers weighing up to 300lbs. Heavy Duty mobility scooters are suitable for passengers weighing up to 400lbs. Models are offered with three or four wheels, depending on availability. All scooters are outfitted with front basket for easy convention material storage. Scooters include padded armrests and adjustable swivel seat for easy entrance. Models may vary from picture shown here.

Powerchairs Powerchairs are suitable for passengers weighing up to 250lbs. Chairs are outfitted with padded armrests and comfortable plastic handrims for comfortable operation. Many models include adjustable footrests for added comfort. Chairs can rotate easily in tight spaces. Models may vary from picture shown here.

Wheelchairs - Standard and Heavy Duty Manual wheelchairs are suitable for passengers weighing up to 250lbs. Chairs are outfitted with padded armrests and comfortable plastic handrims for comfortable operation. Adjustable footrests are included on all chairs. Chairs are lightweight and maneuverable. Models may vary from picture shown here.

Chicago Accessible Information

Voted one of America's most disability-friendly cities by the National Organization on Disability, Chicago is accessible for visitors with special needs. The city serves as a model for its successful design of programs, services and facilities that are fully accessible to persons with disabilities. With 100 percent of Chicago buses accessible and dozens of taxis that can accommodate wheelchairs, visitors and residents can easily get to their choice of hundreds of accessible venues and events.

• On the Street - Many street corners provide curb cuts that allow for easy wheelchair and scooter travel. Many restaurants, boutiques and movie theaters also offer step-up entrances with wheelchair ramps. The people at www.easyaccesschicago.org (a Chicago non-profit organization) offer the best source of information about accessibility at specific Chicago hotels, restaurants, museums, etc. Visit thier website to get your copy of the Easy Access Chicago or call them at (773)-388-8839.
• Attractions and Sightseeing - Many public facilities in Chicago, whether museums, parks, or theaters, are wheelchair-accessible. Some attractions have tours or programs for people with mobility, sight, or hearing impairments. Some popular buildings and attractions with ADA access include the Capitol, the White House and the Supreme Court. Some national landmarks include the Lincoln, Jefferson, FDR, Vietnam War, and Korean War memorials and the Washington Monument.
• Museums - Most major Chicago museums are accessible to wheelchair visitors, including all Smithsonian museum buildings. To learn more about the Smithsonian's Accessibility Program, visit their website at www.si.edu.com or call (202) 633-2921.

  Ground Transportation

  Many subway stations can be difficult to navigate, other than the major subway exchanges. Wheelchair riders are recommended to use the public transit buses, most of which have wheelchair lifts and "kneelers" at the front to facilitate getting on and off (bus drivers will provide assistance). Reduced fares are available to disabled passengers who display a valid Medicare card. Visitors to the city are also eligible for the same Access-a-Ride program benefits as local residents. Drivers with disabilities may use windshield cards from their own state or Canadian province to park in designated handicapped spaces.

  • Bus Service - Chicago Transit Authority (CTA) - All of the Chicago Transit Authority's bus routes are fully accessible to customers with disabilities. Lifts and ramps on all buses are available for use upon request by anyone who has trouble with steps, even temporarily. For more information, please visit thier website at www.transitchicago.com or call (312) 836-7000.
  • Bus Service - Greyhound - Greyhound drivers, customer service personnel and contractors are available to meet the needs of customers with disabilities. They provide assistance with boarding and de-boarding buses, luggage, transfers, stowage and retrieval of mobility devices. This service is provided during transfers, meal and rest stops and other times as reasonably requested. They can help whether you are traveling alone or with a personal care attendant, using various mobility devices, or being accompanied by a service dog. To learn more about thier services, call 1-800-755-2357 or visit the accessible services page on the Greyhound Website.
  • Bus Service - Megabus - Megabus is committed to providing accessible transportation service to disabled individuals welcomes all customers. They can provide assistance to those with walking difficulties, those who normally use wheelchairs or scooters, and passengers with service animals and breathing aids, among others. For more information, please visit thier website at us.megabus.com or call 1-877-GO2-MEGA (1-877-462-6342).
  • Bus Service - Pace - Pace is the premier suburban transit provider in Chicago and provides wheelchair accessible service on all of its fixed routes. Buses are accessible and equipped with the ability to kneel or lower; with either low floor ramps or lifts. Major stops, landmarks, and intersections are either announced by an automated stop announcement system or the bus operator. Buses feature wheelchair securement areas and priority seating for senior citizens and people with disabilities near the front of the bus. Optional lap belts and shoulder harnesses will be offered for use. For more information on the Fixed-Route service options, visit their website at www.pacebus.com or call (847) 364-PACE (7223). For more information on their Paratransit services, visit the Paratransit page on their website.
    
  • Train Service - Amtrak - Amtrak supports the Americans with Disabilities Act and work to make their facilities more accessible to customers with disabilities. They offer assistance with boarding and detraining, and an accessible thruway motorcoach (bus) service on some routes in cases where disruptions to train service occur. To learn more about thier services, call 1-800-USA-RAIL (1-800-872-7245) or visit the Accessibility and Assistance page on the Amtrak Website.
  • Train Service - Chicago Transit Authority (CTA) - CTA's train system has dozens of stations that are accessible to customers with disabilities and all CTA trains come with accommodations for people with disabilities on some or all cars. Click Here to view their list of Accessible Stations or call 1-888-968-7282 for more information.
  • Train Service - Metra Rail - Metra is the commuter rail agency serving Cook, DuPage, Will, Lake, Kane and McHenry counties in the Chicago area. It is the sister agency to the Chicago Transit Authority, which provides mass transit rail (the L) and bus service to Chicago and some suburbs, and Pace, which provides bus service primarily in the suburbs. All train lines in the Metra system, plus the South Shore Line operated by the Northern Indiana Commuter Transportation District, are fully accessible to customers with disabilities. Metra has modified rail cars and made accessible most of its busiest train stations to accommodate individuals with hearing, vision, and mobility disabilities. Train service for customers with disabilities spans all six counties in metropolitan Chicago.
    
  • Taxi Service - Many of Chicago's taxi companies operate wheelchair accessible minivans that are equipped with wheelchair/scooter ramps, wheelchair securements and shoulder seat belts. Call the centralized dispatch service toll-free at (800) 281-4466 to order an accessible taxi.
  • Accessible Van Rentals - Wheelers Chicago - Wheelers provides quality accessible van rentals throughout the Chicago area. All of their vehicles are wheelchair accessible with lowered floors and power and remote control automatic ramps. Call 1-800-456-1371 or visit their website at www.wheelersvanrentals.com/Chicago.

  Airports

  • Midway Airport - The new Midway International Airport Terminal Building is a three level facility equipped with ADA friendly features. All exterior sidewalks have sloping curb cuts for easy wheelchair access. Additionally, the terminal building has extra-wide automatic entry doors on both the upper and lower levels. There are also designated areas on the terminal roadways for active loading and unloading of passengers with disabilities. Parking restrictions on the terminal roadways are strictly enforced. Restrooms, elevators, signage, telephones, restaurants and drinking fountains are in full compliance with the Americans with Disabilities Act. For more information, visit their website at www.flychicago.com or call (773) 686-2200.
  • O'Hare Airport - O'Hare airport offers wheelchair assistance when travelers contact the airline's customer service in advance to make special arrangements. All outside sidewalks have sloping curb cuts for easy wheelchair access. Additionally, O'Hare's terminals have extra-wide automatic entry doors on both the upper and lower levels. Throughout the airport facility, restrooms, elevators, signage, telephones, restaurants and drinking fountains are in full compliance with the Americans with Disabilities Act. For more information, visit their website at www.ohare.com or call (773) 686-2200.

  Travel Resources and Helpful Links

  The following websites provide useful information about access in DC along with various visitor, tourism and informational websites about the Windy City.

  • Accessibility Information at the McCormick Place Convention Center - The McCormick Place facility has been designed to make your visit as productive and comfortable as possible. Each of their helpful staff, facilities and services demonstrate their commitment to accessibility. Visit their Disability Services webpage to learn more about the services they provide.
  • Budget Travel - For Travelers with Disabilities - BudgetTravel.com is the website for Arthur Frommer’s Budget Travel Magazine. They offer information for the smartest and most passionate travelers with page after page dedicated to the goers and doers who want to go places (not just read about them). Call 1-800-829-9161 or visit www.budgettravel.com for more information.
  • Chicago Convention and Visitors Bureau (ChooseChicago) - ChooseChicago provides information to all travelers that are looking to plan a trip to the windy city. It's mission is to promote Chicago as a global visitor destination to business and leisure travelers. Call (312) 567-8500 or visit www.choosechicago.com for more information.
  • Mayor's Office for People with Disabilities (MPOD) - The Mayor's Office provides accessible information for Chicago visitors. This includes an online resource with links to the websites of accessible transportation providers and organizations that provide transportation-related information in the Chicago area. Call (312) 744-5000 or visit the Accessible Transportation page on their website for more information.
  • Wheelchair Traveling Blog - Chicago, IL - A nice blog outlining some places to see when visiting Chicago, from a wheelchair rider's perspective. Click Here to view the blog.
  • WorldWeb Chicago - WorldWeb.com provides comprehensive travel information for Chicago, Illinois and beyond. They include deals on hotel and car reservations, and connect you directly to local businesses including lodging providers, restaurants, transportation services, tour operators and more. Visit www.chicago.worldweb.com for more information.
  • Society for Accessible Travel & Hospitality (SATH) - The Society for Accessible Travel & Hospitality (SATH), founded in 1976, is an educational nonprofit membership organization whose mission is to raise awareness of the needs of all travelers with disabilities, remove physical and attitudinal barriers to free access and expand travel opportunities in the United States and abroad.

Rental Guidelines

Your electric scooter is a state-of-the-art device designed to increase your mobility and enhance your travel experience. Please be aware that the correct care and operation of the scooter is your responsibility. If you are unsure how to operate the scooter, please ask your Scootaround representative for assistance prior to operating the vehicle. If you are unfamiliar with operating the scooter in crowded areas such as a convention or a tradeshow, please take some added time to practice the safe operation of the vehicle. Here are some further points to consider:

• Always use added caution when driving in a crowded area.
• Equipment must not be used in wet or muddy areas.
• Equipment must not be driven on sharp inclines or declines.
• Scooter and Powerchair users must be 18 years or age or older.
• Operation of the equipment by persons other than the assigned renter is prohibited.

Mobility Rentals in Other Cities

Scootaround provides scooter and wheelchair rental service in over 1500 locations across North America. For pleasure, business or cruises, it's a simple, convenient way to help you get the most out of your trip. Scootaround delivers your mobility vehicle right to your location and our operators are available 7 days a week. Call us toll-free at 1-888-441-7575 or visit us on the web at www.scootaround.com.

Avis Rental Vehicles

Scootaround is proud to partner with the Avis Cares program and share in our common goal to provide a full range of products and services for drivers and passengers with mobility issues. As such, we are proud to be the exclusive provider of mobility scooter rentals at 45 Avis airport locations throughout the U.S. To rent an Avis vehicle and have it combined with a mobility scooter at one of these locations, call Scootaround's toll-free line at 1-888-441-7575.

And if you need an Avis rental vehicle anywhere else in the world, you can book it directly online right from our website by visiting www.scootaround.com/avis.

Top Reasons to Use Scootaround

People sometimes ask "What are the benefits of using Scootaround's mobility services?" Well, that's easily explained in the following reasons:

• Reliable Equipment - Scootaround's mobility equipment is maintained, cleaned and serviced on a regular basis. This gives you the added comfort of knowing that your Scootaround rental will be fully functional not only at the event, but anywhere else you may travel.
• Top Brands - Scootaround outfits its rental fleets with the industry's top name brands. This provides you with access to the most reliable and robust mobility equipment in the market.
• 7-Day Call Center - Scootaround employs a 7-day accessible call center to handle your rental and equipment inquiries. If you have a question, call us toll-free at 1-888-441-7575 and we'll get you on your way again.
• 10 Years Experience - Scootaround has been the North American leader in mobility rentals for 10 years running. Our staff has years of experience with events of all sizes and we endeavor to provide our valued rental customers with the best in equipment and service.
• Caring Personnel - Scootaround personnel assist thousands of satisfied customers each year and are always looking for ways to make your travel safe and comfortable. If you have a special need, please speak to one of our representatives!
• Reservations Up to 1 Year in Advance - Scootaround allows you to reserve your mobility equipment up to one year in advance. This gives you peace of mind that mobility needs are met in keeping with your long-term planning.
• 200 Dealer Network - Scootaround's nationwide network of agents provides you with the widest area coverage for your mobility needs. If you require a mobility solution while traveling in North America, give us a call. We want to help.