and Accessible Solutions from Scootaround
National Provider Expands
Services To Meet Increased Demand
FL - Scootaround Inc. has expanded its services and administrative
functions to support a growing demand for mobility equipment
and accessibility services. They accomplished this by doubling
their head office space, implementing an expanded-capacity
telephone system and adopting a fresh new look to their branding.
"As the demand for mobility services
grows each year, Scootaround realizes that improved systems
and enhanced services become a priority." said Kerry
Renaud, COO of the Orlando-based company. "Staying
competitive in a growing market means continuing to provide
our unmatched level of service in the industry - that has
been the Scootaround advantage over the past two decades".
Recent technical enhancements include the
installation of a new telephone system with advanced skill-based
routing functions. This allows Scootaround representatives
to better support the growing demand from both local and overseas
travelers and businesses. Scootaround customers are already
benefiting from reduced on-hold times and the elimination
of dropped calls.
The company also moved its international
call center and administrative headquarters into a new building,
effectively doubling in size. "It's great to work in
a dynamic environment where you're in the middle of the action
each day, and we now have more space to develop our retail
business and Airline Services Division" said Renaud.
new logo better defines Scootaround's global reach, as we
serve not only the North American market, but international
travelers and cruise ports worldwide. Our new logo pays homage
to the ubiquitous International Wheelchair Symbol, which has
been in use since 1968" said Gerald
Adams, Manager of Online Services. The new Scootaround
logo sports circular rings that represent both the wheels
of modern mobility equipment and the freedom and accessibility
gained through the use of these vehicles. The top section
of the logo calls to mind a caring figure with outstretched
arms circling the globe.
"Our new logo helps to reaffirm Scootaround's
industry leadership and aptly defines our mission: to be the
provider of mobility services for traveling customers worldwide."
About Scootaround Inc. - www.scootaround.com
Since 1997, Scootaround Inc. has been North America's only
nationwide mobility equipment company, providing scooter and
wheelchair rentals and sales to all customer types from individual
travelers through to Fortune 500 companies. They also provide
mobility enhancement services for conventions and tradeshows
through fleet rentals and onsite-programs. Scootaround is
a proud sponsor of the Society for Accessible Travel &
Hospitality (SATH) and an accredited member of both the ARA
and CRA Rental Associations.
Scootaround special needs services include
rentals for motorized scooter, wheel chair, ECV, and powerchair
equipment types. Disability services are available for the
elderly and those with mobility issues for convention, vacation,
business, cruise and convention travel.