Independence
for Rent When You Need it Most
By
Pete Lewis
For many stroke survivors and their families, an electric
scooter or wheelchair is much more than a comfortable
and convenient way to get from one place to another.
An electric scooter can be an essential link with the
rest of the world, a tool for independence.
Lee
Meagher witnessed first-hand what an electric scooter
can mean to a stroke survivor. Her father, Clarence
William Vincent, had a stroke in 1986 that affected
his ability to speak, read and walk. At the age of 58,
he was forced to retire and adapt to his physical limitations.
"My
mother said, "We have to buy dad a scooter. He
deserves a life of his own,"" Meagher said.
"The scooter gave him the ability to get out of
the house and be independent. In 1986, my father started
a new life. It wasn’t the life that he would have
chosen, but he made the best of it."
Many
mornings Meagher’s father would leave the house
and spend most of the day riding around town on his
scooter visiting friends and family. It wasn’t
unusual for him to travel 10 miles or more on his scooter
to have lunch with his son or for a game of cards with
friends. Clarence passed away in 2004, but in the 18
years following his stroke, he wore out five scooters.
"The
scooter gave him a reason to get out of bed every morning,"
Meagher said. "I believe that it helped him live
longer and better. It also changed my mother’s
life, because it allowed her to have a life without
worrying about dad."
In 1993, Meagher’s family went on vacation to
Hawaii, but left the scooter at home. At the time, scooters
were powered by acid batteries which needed to be packed
in a special container and area for airplane travel.
When they couldn’t rent a scooter during a family
vacation in Hawaii planted the seed in Meagher’s
mind for a future business.
"You
could rent a crib or even a cooler for the beach, but
you could not rent a scooter," Meagher said. "My
brother and I talked about creating a company that would
be a kind of Hertz-Rent-a-Car for mobility. The idea
was to make it as easy to rent a wheelchair or scooter
as it is to rent a car."
In 1997, Meagher and her brother decided to test their
idea and launched a Web site. They immediately were
contacted by individuals and organizations interested
in the service.
Today, Scootaround operates about 125 locations that
serve over 500 cities throughout North America. The
company rents about 1,000 scooters and wheelchairs every
month. Meagher said there are very few places in North
America that Scootaround does not serve.
One difference between Scootaround and most car rental
companies is you’ll never wait in line to check
out a scooter - their 24/7 call center allows you to
book in advance and have the scooter waiting at your
car rental agency or delivered directly to your hotel,
cruise ship or convention center. Once you have finished
with your mobility rental, Scootaround will pick up
the vehicle for you.
"Your
scooter is waiting for you when you arrive," Meagher
said. "We understand how important this equipment
is to our customers. It’s not like losing your
luggage."
Scootaround rents four types of mobility devices: electric
scooters, transportable electric scooters designed to
come apart and fit in the trunk of most mid-sized automobiles,
electric wheelchairs, and manual wheelchairs.
Scootaround customers fall into two general categories.
People who own scooters, but prefer not to haul them
on to airplanes and cruise ships, and people who don’t
own a scooter but who may have some mobility issues
and need a scooter to fully enjoy their trips.
Scootaround
also offers guided scooter tours in Washington D.C.,
New Orleans and Chicago IL. The Washington tour takes
about three hours and covers six miles. You see all
the monuments on the National Mall without ever getting
off the scooter.
Scootaround’s Web site (www.scootaround.com) provides
information about its services as well as travel information
relevant to people with limited mobility. The company
also publishes an monthly electronic newsletter filled
with articles and travel tips that is sent to 10,000
subscribers.
The ability to travel and enjoy vacations is just as
important for families as it is for people with limited
mobility. Meagher said there are very few places that
can’t accommodate a scooter or wheelchair. While
traveling may require some advanced planning, there
is no reason why people with limited mobility shouldn’t
feel comfortable traveling anywhere in North America.
To
honor her father, Meagher recently launched the Clarence
William Vincent Foundation, which donates scooters to
worthwhile recipients who otherwise could not afford
one. There is a strict application and selection process
for the donations and Scootaround works with groups
like the National Stroke Association to identify survivors
in need.
"I
know what a scooter meant to my dad and to my family,"
Meagher said. "A scooter provides more than independence
and mobility. It can provide a sense of dignity."
This
article appears in StrokeSmart magazine, the publication
of National Stroke Association.
|