
The
Scootaround Facilitate rentals
program provides you with a scooters that reside at
your facility on a permanent basis and qualified staff
to run your rentals program at larger events.
Mobility
at Your Facility
Many venue operators use Facilitate to ensure
that their facility provides adequate mobility services
for all attendees. Scooter can be made available to
not only disabled attendees, but also to those who have
issues covering large distances.
Facilitate
provides hassle-free mobility -- a service that everyone
deserves but is often absent from many facilities. Additionally,
the Facilitate program frees up more time for
you to focus on other important operational tasks for
your venue.
Year-Round
Service
This unique rental service can be used for your venue's
year-round operations or for all conventions, meetings
and special events.
We Adapt to Your Needs
If your needs ever exceed the number of on-site vehicles,
Scootaround can make more vehicles
available as required. Whether you anticipate 2 or 200
scooters for an upcoming event, just let us know and
we'll ensure that the vehicles are ready in time.
The Most Reliable Equipment
in the Business
All Scootaround vehicles are in top
working condition and offer a safe and convenient mode
of transportation for your rental customers. We take
pride in assuring that our fleet rentals are well maintained
and visually appealing. Scootaround
will maintain these vehicles on an ongoing basis and
replace/recycle equipment as necessary.
How
Does the Facilitate Rentals Program Work?
It's
a straightforward process that begins with a toll-free
call to a Scootaround Corporate Services
expert:
1)
Tell us how many scooters you need.
Let us know how many scooters/wheelchairs you will require.
If you are unsure of how many you need for your venue,
talk with one of our Convention Team experts
and they will help you with your equipment estimates.
What
we need from you…
We require only a few basic items to ensure the safe
and simple setup of your Facilitate rentals
program:
- A
safe and secure location for the onsite scooters.
This includes a rentals area where the bookings can
be made as well as a storage area for the scooters.
-
Access to electrical power. Whether by fixed outlets
or extension cords, you require electrical connections
to keep the scooters fully charged for your rental
customers. The chargers use standard outlets -- no
special voltage is required.
Benefits
to your Facility
- Scootaround
Facilitate is another practical service that
you can offer to event organizers when encouraging
them to choose your facility.
-
Our program helps you fulfill another component of
ADA compliancy.
-
No cost to you -- Scootaround will
incur all costs.
-
Peace of mind knowing that your clients are taken
care of by skilled service providers.
Facilitate
Rentals Program Features
To
further help you with your event's mobility requirements,
we also provide you with the following helpful services:
1)
Scootaround Toll-Free Hotline.
Scootaround
can provide a dedicated phone line that is set up
in the location of your choice. Callers can use this
24/7, toll-free hotline to connect directly to the
Scootaround Customer Service Center
for fast and easy bookings. The phone is dedicated
for customer orders and service questions only. This
takes care of all concerns involving unauthorized
use of the phone at your location.
When a customer contacts our call center, a Scootaround
operator will take their order and process all payments.
Your staff will not need to be involved in any order
taking credit card processing or customer questions
of any sort -- Scootaround takes
care of all the details!
Scootaround will pay all costs incurred
for the setup and operation of the phone line. All
we require is suitable counter space or location for
the phone.
2)
Qualified Personnel at Your Event.
If
you have an event that requires a large number of
mobility vehicles, Scootaround can
set up a portable booth right at your location to
assist in attracting renters to the service area.
If you wish, we can include visible signage that directs
customers to the rental area. The Scootaround
rentals booth is unobtrusive and offers an effective
way to direct customers to the rental area.
In addition to the booth, Scootaround
can also provide qualified personnel to handle the
check out and return of all equipment. Our staff will
be available throughout the day to provide assistance
as required and to handle all inquiries.
For vehicle availability, we suggest a specific number
of scooters located at the booth, with the remaining
equipment being kept in a storage area. Scootaround
personnel will replenish the equipment as required
throughout the event.
3)
Customized Website for Client Bookings.
Scootaround
provides you with a customized rentals web page that
allows your attendees to book their scooters online
in advance. This page will not only streamline the
entire rentals process but also help to showcase your
event. The web page will also drive traffic to your
event site and ensure that you receive high exposure
for your show.
In addition, Scootaround will provide
a reciprocal link to your company or event website
to ensure that your attendees have a scooter rental
reference anytime they need one.
Do
You Provide Services for Meeting Planners?
Yes!
If you are a meeting planner or show organizer, please
visit our Conventions
page to learn more about solutions specifically tailored
for you.
Need
more information?
We
are very aware that each facility and venue comes with
its own set of unique requirements. To ensure that we
provide you with the optimal mobility solution, allow
our Corporate Services team to tailor a solution
that will suit your specifications. If you would like
more information about a Scootaround
mobility solution, please contact our Corporate Services
Department today at 888-441-7575. |