The Scootaround Facilitate rentals program
provides you with a scooters that reside at your facility
on a permanent basis and qualified staff to run your rentals
program at larger events.
Why Use Facilitate?
Mobility at Your
Many venue operators use Facilitate to ensure that their facility
provides adequate mobility services for all attendees. Scooter
can be made available to not only disabled attendees, but
also to those who have issues covering large distances.
Facilitate provides hassle-free mobility
-- a service that everyone deserves but is often absent from
many facilities. Additionally, the Facilitate program frees
up more time for you to focus on other important operational
tasks for your venue.
This unique rental service can be used for your venue's year-round
operations or for all conventions, meetings and special events.
We Adapt to Your Needs
If your needs ever exceed the number of on-site vehicles,
Scootaround can make more vehicles available as required.
Whether you anticipate 2 or 200 scooters for an upcoming event,
just let us know and we'll ensure that the vehicles are ready
The Most Reliable Equipment in the Business
All Scootaround vehicles are in top working condition and
offer a safe and convenient mode of transportation for your
rental customers. We take pride in assuring that our fleet
rentals are well maintained and visually appealing. Scootaround
will maintain these vehicles on an ongoing basis and replace/recycle
equipment as necessary.
How Does the Facilitate
Rentals Program Work?
It's a straightforward process that begins
with a toll-free call to a Scootaround Corporate Services
1) Tell us how many scooters you need.
Let us know how many scooters/wheelchairs you will require.
If you are unsure of how many you need for your venue, talk
with one of our Convention Team experts and they will help
you with your equipment estimates.
We Need from you…
We require only a few basic items to ensure the safe and simple
setup of your Facilitate rentals program:
A safe and secure location for the onsite
scooters. This includes a rentals area where the bookings
can be made as well as a storage area for the scooters.
Access to electrical power. Whether
by fixed outlets or extension cords, you require electrical
connections to keep the scooters fully charged for your
rental customers. The chargers use standard outlets --
no special voltage is required.
Benefits to your
Scootaround Facilitate is another practical
service that you can offer to event organizers when encouraging
them to choose your facility.
Our program helps you fulfill another
component of ADA compliancy.
No cost to you -- Scootaround will
incur all costs.
Peace of mind knowing that your clients
are taken care of by skilled service providers.
To further help you with your event's mobility
requirements, we also provide you with the following helpful
1) Scootaround Toll-Free Hotline.
Scootaround can provide a dedicated phone
line that is set up in the location of your choice. Callers
can use this 24/7, toll-free hotline to connect directly
to the Scootaround Customer Service Center for fast and
easy bookings. The phone is dedicated for customer orders
and service questions only. This takes care of all concerns
involving unauthorized use of the phone at your location.
When a customer contacts our call center, a Scootaround
operator will take their order and process all payments.
Your staff will not need to be involved in any order taking
credit card processing or customer questions of any sort
-- Scootaround takes care of all the details!
Scootaround will pay all costs incurred for the setup and
operation of the phone line. All we require is suitable
counter space or location for the phone.
2) Qualified Personnel at Your Event.
If you have an event that requires a large
number of mobility vehicles, Scootaround can set up a portable
booth right at your location to assist in attracting renters
to the service area. If you wish, we can include visible
signage that directs customers to the rental area. The Scootaround
rentals booth is unobtrusive and offers an effective way
to direct customers to the rental area.
In addition to the booth, Scootaround can also provide qualified
personnel to handle the check out and return of all equipment.
Our staff will be available throughout the day to provide
assistance as required and to handle all inquiries.
For vehicle availability, we suggest a specific number of
scooters located at the booth, with the remaining equipment
being kept in a storage area. Scootaround personnel will
replenish the equipment as required throughout the event.
3) Customized Website for Client Bookings.
Scootaround provides you with a customized
rentals web page that allows your attendees to book their
scooters online in advance. This page will not only streamline
the entire rentals process but also help to showcase your
event. The web page will also drive traffic to your event
site and ensure that you receive high exposure for your
In addition, Scootaround will provide a reciprocal link
to your company or event website to ensure that your attendees
have a scooter rental reference anytime they need one.
You Provide Services for Meeting Planners?
Yes! If you are a meeting planner or show organizer, please
visit our Conventions
page to learn more about solutions specifically tailored for
We are very aware that each venue and event comes with its
own set of unique requirements. To ensure that we provide
you with the optimal mobility solution, allow our Corporate
Services team to tailor a solution that will suit your specifications.
If you would like more information about a Scootaround mobility
solution, please contact our Corporate Services Department
today at 1-888-441-7575.