The Scootaround Intra-Venue Shuttling
program provides qualified staff that transport attendees,
via electric carts, to and from locations within your venue.
This shuttle service is available for all attendees regardless
of their mobility status and helps to ensure that they arrive
at their events on time.
Note: If your attendees will require
shuttle services outside of the venue, visit our Attendee
Shuttling page to learn more about this service.
How Does the Intra-Venue
Shuttling Program Work?
Similar to the shuttle cart service offered
in most airport terminals, Scootaround service personnel employ
electric carts to transport visitors across short and long
distances, inside or outside of any venue.
Number of Vehicles
The number of carts deployed at an event depends on the layout
of the venue, as well as the estimated rate of attendance.
Contact a Corporate Services Team Member for assistance in
deciding the number carts for your event as well as the number
of stops to assign for each cart.
The Shuttle Carts
Shuttle carts are comfortable, safe and come available in
4, 6, and 8-passenger models (depending on area availability).
Carts offer dynamic braking for smooth deceleration and stability
while loading and unloading passengers. Electric carts are
provided for indoor service to conform to emission standards.
Routes and Circuits
At most events, shuttle carts will follow a specified circuit.
These circuits can be designated by stops where attendees
can wait for pick-up, or attendees can simply flag down the
cart for a ride as requested. A Scootaround Corporate Services
Team Member will be happy to assist you in mapping out cart
circuits for your venue.
Some venues designate a cart lane, which
can be marked by floor tape or roped off as required. Many
venues simply allow the carts to flow through attendee traffic
areas. Scootaround shuttle personnel are skilled in operating
shuttle carts in the safest, most considerate manner.
Cart operators are equipped with 2-way radios, and can be
dispatched as necessary for passenger pick-ups. A central
dispatcher is also provided to ensure uninterrupted service
throughout your event.
Where Will I Use the
Carts can be run in most locations, indoor
or outdoor (depending on barriers and obstacles). In our experience,
the optimal locations for shuttle cart service include:
- Corridors where attendees need to traverse
long distances to reach attached venues.
- Long hallways and walkways with various
entrances to exhibit halls.
- Along the outskirts of the exhibit halls
on the trade show floor.
- Perimeter service outside the convention
center between main entrances.
- To and from designated bus stops to the
entrance to the convention center.
- From one facility to another when these
buildings are in close proximity.
- Circuits around large parking lots to
transport attendees from their vehicles to the venue.
How Do I Get Started?
It's a straightforward process that begins
with a toll-free call to a Scootaround Corporate Services
1) Provide us
the location and dates of your event.
We will ensure that our staff and transport vehicles are reserved
and in place on the dates involved.
2) Tell us about
your attendee needs.
Let us know how many people will be requiring our shuttle
service. We need this number to estimate how many Scootaround
drivers and transport vehicles to have on hand. If you are
unsure of how many of your attendees will need the shuttle
service, talk with one of our Corporate Services experts.
You Provide Services for Venue Operators?
Yes! If you operate a convention center, stadium, meeting
hall or any type of large venue, please visit our Facilitate
page to learn more about a solution tailored specifically
We are very aware that each venue and event comes with its
own set of unique requirements. To ensure that we provide
you with the optimal mobility solution, allow our Corporate
Services team to tailor a solution that will suit your specifications.
If you would like more information about a Scootaround mobility
solution, please contact our Corporate Services Department
today at 1-888-441-7575.